VM Vhelaphi George Maluleke

Cape Town · Open to administration and reception roles

I keep busy offices organised.

Hello, I’m Vhelaphi George Maluleke. I have 3+ years of combined work experience, including direct healthcare administration at Dr Lira Surgery, where I handled patient bookings, medical aid authorisations, records and everyday front-desk enquiries.

Email Vhelaphi Download CV

Based inCape Town, South Africa

Open toOn-site, hybrid & remote

3+ yearsAcross healthcare, operations and remote client support

Dr Lira SurgeryFront desk, patient bookings, authorisations and records

Microsoft 365Excel, Word, Outlook and Teams

About me

The best administrative work is often the work nobody has to chase.

A patient is booked correctly. An outstanding authorisation is followed up. A file can be found when it is needed. A handover tells the next person exactly where things stand. Those are the practical details I focused on in a busy surgical practice, and they are the same standards I bring to records, spreadsheets, customer communication and remote support.

Experience

The work I have
actually done.

These are the responsibilities behind my CV, from a surgical reception desk to stock records and remote website updates.

Healthcare

Executive Assistant / Administrator

Dr Lira Surgery
Polokwane, Limpopo

Jun 2024 — Nov 2025
  • Managed front desk operations, patient bookings, diary and calendar scheduling, medical aid authorisations and telephone enquiries.
  • Prepared and maintained patient cards, digital documents, consultation logs, medical records and administrative files.
  • Audited patient files and maintained clear physical and digital filing pathways.
  • Tracked outstanding invoice pre-authorisations, followed up on unresolved items and created daily opening-and-closing checklists for receptionist handovers.
  • Handled sensitive patient histories and private records in line with strict confidentiality standards.
Operations

Poultry Farm Assistant

TK Chicken N Eggs
Polokwane, Limpopo

Feb 2022 — Jun 2024
  • Supported daily farm operations, feed-allocation audits and routine stock checks.
  • Maintained accurate manual stock sheets and feeding logs.
  • Followed structured hygiene, safety and stock-control procedures in a fast-paced working environment.
Remote

Freelance WordPress Web Support

Upwork
Remote

Jan 2023 — Oct 2023
  • Updated WordPress websites, website text, images, contact directories and navigation menus for small-business clients.
  • Organised digital information so important business details were accurate and easy to locate.
  • Communicated professionally with remote clients and delivered agreed work on time.

A few real examples

Small details.
Real responsibility.

This is the kind of practical work I have been trusted to handle.

Dr Lira Surgery

Made daily handovers easier to follow

I created an opening-and-closing checklist so the next receptionist could see what was complete and what still needed attention.

Patient administration

Kept physical and digital files usable

I prepared patient cards and consultation logs, audited files and maintained clear pathways for sensitive records.

Remote client support

Made important website information easier to find

I updated WordPress text, images, contact directories and navigation for small-business clients, then delivered the agreed work on time.

Skills & tools

What I can
work with.

Administration

  • Front desk reception
  • Appointment scheduling
  • Diary and calendar management
  • Filing and record management
  • Document preparation and handovers
  • Telephone and email support

Data & office tools

  • Accurate data capture and entry
  • Microsoft Excel, Word, Outlook and Teams
  • Google Workspace
  • PivotTables and lookup functions
  • Charts, tables and spreadsheet tracking
  • Power Query basics

Customer & operations support

  • Customer service and patient communication
  • Medical aid follow-ups
  • Stock checks and routine audits
  • Process compliance and confidentiality
  • Remote client support
  • WordPress website support

Training & professional development

Self-directed BI and Data Analysis Study

Developing practical Power BI, SQL, Excel and Python skills through independent, project-based learning.

2026 — Present
Independent Excel for Data Analytics Training

Formulas, lookup functions, tables, charts, PivotTables, Power Query basics and dashboard layouts.

2026

Education

Computer Engineering Coursework

Cape Peninsula University of Technology · Qualification not completed

Jan — Jun 2026
Physical Sciences Coursework Completed Through Final Year

University of Limpopo · Degree not completed

2019 — 2021

Contact

I’d be glad to
hear from you.

If you are hiring for administrative support, medical reception, data capture, customer service or office operations, please feel free to contact me. This email comes directly to me.

Emailvhelaphigeorgemaluleke@gmail.com ↗
Download PDF CV Download Word CV